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Customer Support

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Telephone operators are available Monday - Friday, 9AM - 6PM eastern time.

  • Toll Free: 1-877-277-7750
  • International: 1-845-875-6802
  • Fax: 1-845-875-6434
  • Email: csupport@everythingfitness.com
  • TRACK YOUR ORDER:

    By order number or email address

    Returns

      We will accept all returns of new-condition (unused, unwashed and unaltered) merchandise, except music or other CDs within 30 days of your receipt of them. A full refund, minus our actual ship price will be tendered, or a replacement can be requested. You are responsible for getting the package back to us.

      Packaging must be returned intact and the unit's box must be covered and kept in new-condition. Putting labels on or otherwise damaging or allowing damage to occur to the packaging will result in forfeiture of refund or replacement for that item. If the return cannot be accepted the items will only be shipped back to the customer at the customer's cost.

      Please address all returns to:
      EverythingFitness.com
      PO box 307
      55 W railroad ave
      Building 3D
      Garnerville, NY 10923

      Please enclose a copy of your invoice as well as a note stating whether you would like a refund or a replacement. If you would like a replacement, please note exactly what size, color and item you would like as a replacement.

      Due to manufacturer policies, some returned items are subject to restocking fees. If an item is refused or returned you are responsible for all shipping or restocking fees.

      If you have any questions or concerns, please address them to csupport@EverythingFitness.com.

    Frequently Asked Questions

    • How long will it take for me to receive my order?
      Add the items to your cart, enter your zip code on the shopping cart page, and estimated ship times for the various available shipping methods will be displayed. That date is an estimated date. Actual delivery may vary by as much as 2-4 business days. If you need to ensure that your order is delivered by a certain date call or email to confirm the delivery date. .

    • Free shipping promotion
      Free shipping is offered for select items on orders of $19 or more. The entire order must be shipped to a single address. Only applies to orders to be shipped to a valid address in the United States, excluding Alaska and Hawaii. Offer is valid for shipments to APO/FPO addresses or P.O. boxes on items that can be shipped via the USPS. Some items may have shipping surcharges and are not eligible for the free shipping offer. Customer responsible for all shipping costs for returned merchandise. Offer is only valid while supplies last. This promotion may be modified or terminated at any time without notice.

    • Sales Tax -- NY only
      Sales Tax is only collected for residents of New York state. Sales tax of 8.375% is collected for New York residents.
    • Can I order offline?
      Yes. Place an order, selecting "I will call with payment information." No credit card information is required.
      Then you can pay by credit card over the phone. Give us a call between 9AM and 6PM Eastern Time at (toll free) 1-877-277-7750
      You can pay via PayPal. Our address is paypal@EverythingFitness.com
      Or you can mail us a certified check or money order (no personal checks, please). Please make payable to:
      EverythingFitness.com
      PO box 307
      55 W railroad ave
      Building 3D
      Garnerville, NY 10923

      Please remember to include your order number with any mailed payment.

    • I need to upgrade shipping, is that possible?
      Yes, it almost always is. Email Customer Support with your order number or your zip code and a list of the items you are interested in and we will respond with exact shipping quotes for quicker UPS delivery.
    • I'm in the military and stationed overseas. Can you ship to an APO and how much will it cost me?
      Yes, we can ship to a APO. We will ship to military locations via USPS Priority Mail
      We cannot ship oversize items to any APO/FPO address

    Security

    • Orders are encrypted using Verisign verified SSL encryption
    • Credit card numbers are never stored or transmitted insecurely

    Privacy Policy

    • We will never sell or share your personal or email information with any third party
    • We will only contact Mailing List members with offers from Everything Fitness and will never rent, share or sell their names or emails
    • We will contact those not on the Mailing List only about their specific orders


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    Use of this website is offered to you on your acceptance of these Terms of Use, our Privacy Policy and other notices posted on this website. Your use of this website or of any content presented in any and all areas of the website indicates your acknowledgment and agreement to these Terms of Use, our Privacy Policy and other notices posted on this website. If you do not agree to be bound by and comply with all of the foregoing, you may not access or use our website. We suggest you print a copy of each of these documents for your records.

    EverythingFitness.com shall have the right, at its sole discretion, to modify, add or remove any terms or conditions of these Terms of Use without notice or liability to you. Any changes to these Terms of Use shall be effectively immediately following the posting of such changes on this website. The most recent version of these Terms of Use may always be found by going to the help section of our website. You agree to review these Terms of Use from time to time and agree that any subsequent use by you of this website following changes to these Terms of Use shall constitute your acceptance of all such changes.
    These Terms of Use were last modified on April 9, 2002.

    Applicable Law
    By visiting EverythingFitness.com, you agree that the laws of the state of New York, without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and EverythingFitness.com.


    See product-specific warnings on and with products.

    User reviews do not necessarily reflect the opinions of EverythingFitness.com, it's employees or suppliers. Disclaimer of Liability


    Neither EverythingFitness.com, nor S&A Industries, LLC make any explicit or implicit warranties. USER ASSUMES ALL RISKS.

    Neither EverythingFitness.com, nor S&A Industries, LLC are responsible for typographical errors. Prices are subject to change and availability.


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